Gempak eWallet Complete Guide: How to Use, Top Up & Pay

This complete guide covers everything you need to know to get the most out of your Gempak eWallet account. Whether you're a first-time eWallet user or switching from another platform, this guide walks you through every feature step by step.

How to Top Up Gempak eWallet

Top up your Gempak eWallet using FPX online banking (all major Malaysian banks supported), Visa/Mastercard debit or credit card, or cash at participating convenience stores and ATMs. Minimum top-up is RM1 with no top-up fees for FPX and card methods. Funds appear in your wallet instantly.

How to Make a QR Payment

Open the Gempak eWallet app and tap "Pay". Point your camera at the merchant's DuitNow QR code. Enter the payment amount (or accept the pre-filled amount for fixed QR codes). Confirm with your PIN or biometrics. The merchant receives instant payment confirmation.

How to Transfer Money

Tap "Transfer" in the app. Select "To Bank Account" for interbank transfers via DuitNow, or "To Gempak User" for instant in-wallet transfers. Enter the recipient's mobile number, IC number or bank account number. Review transaction details and confirm. Transfers are typically completed within 10 seconds.

How to Pay Bills

Access "Bill Payment" from the main menu. Search for your biller from our list of 500+ Malaysian billers. Enter your account number, select the amount and confirm. Receive instant payment confirmation with a digital receipt for your records.

How to Track Your Spending

Gempak eWallet's spending dashboard gives you a clear breakdown of your monthly expenses by category. Set spending limits for individual categories, view cashback earned, and export your transaction history as a PDF for personal budgeting or business expense claims.